Refund Policy

Donation Details

Your credit or debit card statement will reflect the donation going to The Road to Hope

Shipping Policy

There is no shipping. Donations are being made only without fulfillment of products.

Thanks for Donating theroadtohope.org

If you are not entirely satisfied with your donation, we're here to help.

Returns

You have 30 calendar days to request a refund from the date you gave it.

Your item needs to have the receipt or proof of donation.

Refunds

Once we receive your proof of donation, we will inspect it and notify you that we have received your request. We will immediately notify you on the status of your refund after inspecting request.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.